About Us
Company Overview
We are a service company that specializes in client relationships because the client is the only person that matters to us and is the only person whose impressions and opinions mean so much to us.
All work is planned and carried through to maximize the benefits to the customer. The organization is customer-satisfaction-driven, which explains their longevity, consistent annual growth, and outstanding reputation in the many neighborhoods they work in.
What is truly different about Anclote Restoration is the amount of attention the customer receives from Day One, during the project and through completion. The customers are satisfied and more often than not, they refer their friends and neighbors – Anclote Restoration’s business is built on their constant stream of referrals.
Mission
To complete every restoration project with excellent communication, outstanding service and superior quality to exceed expectations and build long term customer relationships.
Vision
To become the preferred choice for every type of commercial and residential restorative construction in the greater Tampa Bay area by performing to higher standards than our competition in every way, thereby establishing and maintaining long term, mutually profitable relationships.
Values
Our values are the most fundamental guide for our behavior and ultimately form the basis of our reputation.
| Integrity | This is our core value. It indicates not only honesty and doing the right thing. It also sets a much higher standard for our work. |
| Performance | Everything we do drives towards excellence. We should always be in the top 5% of our peer group. |
| Value | We always deliver beyond the expectations of our customers. |
| Dependability | We do what we say. |
| Respect | Our regard for the value of people causes us to treat them as we want to be treated. |
| Teamwork | We select our employees carefully and treat them right. What we do can only be accomplished through teams that share common goals and work together effectively. |
| Proactivity | We lead our clients through the complex processes of design and construction to assure that their goals and needs are met. |
Leadership
Mark S. Byrne
President
Mark’s comprehensive experience with claims adjustment in Florida and beyond helps him keep the claims and repair process smooth for customers. As a Claim Representative for State Farm Insurance for fourteen years, Mark handled Auto, General Liability, Homeowner, Boat, Condominium and Catastrophic claims. State Farm periodically sent him around the country to adjust hurricane and earthquake claims. His depth of construction knowledge helps him anticipate and solve issues proactively.
Mark went to work for State Farm after earning a degree in business from Florida State University. He and his family call Tampa Bay home, and Mark remains active in the Holiday community, where he lives.
Mark and his brother Mike founded Anclote in 2005.
Highlights
- Co-founded Anclote Restoration in 2005
- State Farm Insurance Claim Representative from 1991-2005, Independent Adjustor, all lines
- Associate in Claims (AIC)
- Certified in water damage, odor control, fire and smoke restoration; Institute of Inspection, Cleaning, Restoration Certification (IICRC)
- State Certified General Contractor
- State Certified Plumbing Contractor
- Florida State University, Bachelor of Science in Business Management
- Graduate of Hudson High School, Hudson, Florida
- Anclote High School Booster
Mike C. Byrne
Vice President
Mike has significant experience adjusting claims in Florida. He performed in this capacity with AIG for three years and with Liberty Mutual for five years. Mike’s qualifications include a degree in Risk Management and Insurance from Florida State University, as well as certifications in fire, wind, water and odor restoration. He is a construction veteran and has overseen the completion of hundreds of restoration projects.
Mike graduated from Ridgewood High School in New Port Richey, Florida. He and his family reside in New Port Richey.
Highlights
- Co-founded Anclote Restoration in 2005
- AIG Claim Services Claims Adjustor from 1997 to 2000
- Liberty Mutual Claims Adjustor from 2000 to 2005
- Certified in water damage, odor control, fire and smoke restoration; Institute of Inspection, Cleaning, Restoration Certification (IICRC)
- Wind Mitigation Inspector
- Certified Lead Renovator
- Florida State University, Bachelor of Science in Risk Management and Insurance
- Graduate of Ridgewood High School, New Port Richey, Florida